We are here to assist you!
Select the method that best suits your needs:
Email:
Member Services memberservices@freestarfinancial.com
Loan Information lending@freestarfinancial.com
Mortgage Information mortgages@freestarfinancial.com
We guarantee to respond within one business day for all e-mail messages.
Phone:
Phone number: 586-466-7800
- Opt. 1 Account balances and transfers
- Opt. 2 Real estate lending (mortgages)
- Opt. 3 Loans, Visa
- Opt. 4 Debit card questions
- Opt. 5 Online banking, bill pay, mobile app
- Opt. 6 Repayment solutions
- Opt. 7 All other questions
- Opt. 8 Hours and locations
Fax Number: 586-468-6881
Human Resources Fax Number: 586-933-2593
Magic Touch phone banking system: 1-800-403-6446
Mail:
Our mailing address is:
FreeStar Financial Credit Union
P.O. Box 2800
Mt. Clemens, MI 48046
For debit card support after hours, please call 1-800-472-3272.
Contact Us Form:
IMPORTANT NOTE: For your protection - DO NOT send identifying information such as your account number, credit or debit card numbers and/or PIN numbers, or social security number via e-mail.