Technology Systems Upgrade Checklist

Stay informed about the Freestar Financial technology systems and member experience upgrade! You may receive informational emails from FreeStar Financial regarding the upgrade in the coming months.

Visit freestarfinancial.com/upgrade for the most up-to-date information. Follow our upgrade checklist below to make sure you’re prepared.

• Verify that FreeStar Financial has your up-to-date contact information on file, including your current email address. You can check on this through online or mobile banking.
• Check in on the upgrade at freestarfinancial.com/upgrade at regular intervals. Make sure to check back right before the weekend of the upgrade.
• Check out the FreeStar Financial Facebook page for additional update information.
• Share information about the upgrade with joint account owners who may not receive the emails and mailings.
• Schedule any upcoming bill payments before Thursday, July 31.
• Finish any loan applications, new account openings, or transfers before Thursday, July 31.
• Take out enough cash to have on hand before the upgrade weekend to avoid issues with branch and ATM unavailability.
• Plan to not make any large purchases with your FreeStar Financial debit or credit cards during the weekend of the upgrade.
• If you need to take out cash over the upgrade weekend, note your balances before Thursday, July 31, to ensure that your account does not become overdrawn.
• Get ready for the FreeStar elevated member experience and new tools!